Shipping & Returns

Returns Policy:

Effective Fall 2016, Sentia Publishing will no longer accept returns from bookstore partners.  All orders will be final.  This includes print products and ebook access codes. We do not accept ebook or print product returns from individual book buyers. 

Payment Policy:

All bookstores must make full payment of invoices in 30 days upon receipt of inventory or access codes. If payment is not received in 30 days upon receipt of inventory or access codes, a 10% penalty will be added to the invoice each month.   If the bookstore pays for an invoice in advance of receiving the inventory or access codes, they will be given a 10% discount on the invoice.  Prepayment may be made via check or credit card. 

Shipping:

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Coupon Codes From Third Parties:

Sentia Publishing does not honor coupon codes from third party sites.  Coupon codes must be bought from the bookstore at the school.  Used coupons being sold online by third parties or individuals will not be honored.  No used or resold coupon codes will be honored.